Changes to Job Retention Scheme claims for multiple employees

1 Jun 2021

The following message is being shared on behalf of HMRC:

From today if employers want to make CJRS claims for 16 or more employees they can use our updated templates - making it easier to add the details of multiple employees.   
If employers are claiming for between 16-99 employees they should use this template, if they are claiming for 100 or more employees they should use one of these templates. They need to enter all of the information in the right format before uploading the completed template, so their claim is processed quickly and successfully. 

We’ve updated these templates to help employers get their claim right first time and provide all the information needed to ensure their claims aren’t delayed or stopped. For example, if employers can't provide a National Insurance number for an employee, they can now select a reason for this. 

If employers use one of our two templates and make a mistake, the file will not be accepted and mistakes will be highlighted to help them put it right before they can resubmit their claim. Mistakes that will be highlighted include if they:  

  • input details in the wrong format   
  • give incorrect details 
  • duplicate or fail to give required information.  

 Please remind employers not to change the format of the template before they submit them, as they won’t be accepted by our system. 
Employers can find everything they’ll need to make a claim on GOV.UK, including our updated templates, a useful calculator and guidance on the information they need to provide and in what format, to ensure their claim is accepted.